Responsible Gaming

Gaming as Entertainment

At 1win, we believe that online gaming should be enjoyed as a form of entertainment only. Gaming is not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

If you are accessing 1win from India, please ensure you understand and comply with all local laws and regulations regarding online gaming in your jurisdiction.

Age Verification

1win is exclusively for individuals who are 18 years of age or older, or above the legal age for gaming in your jurisdiction within India.

By accessing 1win, you confirm that you meet the minimum age requirement. We take age restrictions seriously and reserve the right to verify your age at any time.

If you are under the legal gambling age, please do not use this platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Constantly thinking about gaming or past gaming sessions
• Needing to spend increasing amounts of money to experience the same level of excitement
• Unsuccessful attempts to control, cut back, or stop gaming
• Chasing losses by returning to gamble more
• Lying to family, friends, or others about the extent of your gaming
• Jeopardizing or losing important relationships, jobs, or educational opportunities due to gaming
• Borrowing money to finance gaming activities
• Using gaming as a way to escape problems or relieve anxiety, guilt, or sadness
• Experiencing restlessness or irritability when attempting to stop or reduce gaming
• Gambling with money allocated for essential expenses like rent, food, or bills

If you recognize any of these signs in your behavior, please seek help immediately.

Self-Help Tools Available

1win offers several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period. Once this limit is reached, no further deposits are permitted until the period resets.
• Loss Limits: Establish a maximum amount of losses you are willing to sustain. Once this limit is reached, your account will be temporarily restricted.
• Reality Checks: Enable periodic notifications during gaming sessions that remind you of the time spent and money wagered, helping you stay aware of your activity.
• Session Limits: Set a maximum duration for gaming sessions. Your account will be automatically logged out when the time expires.
• Self-Exclusion: If you feel you cannot control your gaming, you can self-exclude from 1win for a specified period (minimum 24 hours to several years). During this time, your account will be closed and you will be unable to access the platform.

To access these tools or for further assistance, please contact 1win customer support.

Support Organizations and Resources

If you or someone you know is struggling with problem gambling, help is available. Here are organizations that provide free, confidential support:

India

• All India Institute of Medical Sciences (AIIMS) Helpline: Consult your nearest AIIMS facility for mental health and addiction services
• National Mental Health Program (NMHP): Information and support available through government health departments

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk — Counselling and support services for problem gamblers
• GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme for online gambling
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free counselling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support information
• National Council on Problem Gambling (United States): www.ncpgambling.org — Confidential helpline and resources

Many of these organizations offer phone lines, online chat, email support, and in-person counselling services. All services are typically free and confidential.

Take Action Today

If you believe you have a problem with gambling, or if someone close to you is affected, reach out for help now. Problem gambling is a treatable condition, and recovery is possible.

Contact one of the support organizations listed above, speak with a healthcare professional, or call a gambling helpline in your region. Your health and wellbeing matter.

Remember: Gambling should only ever be entertainment. If it stops being fun, it's time to seek help.